Shipping Policy

This Shipping Policy explains the shipping and delivery practices of Avisa Wellness regarding the products purchased from our website, www.avisawellness.com. Please read this policy carefully before placing an order. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Order Processing:

  • Once you place an order, we will process and ship it within the specified timeframe, unless otherwise stated.
  • Orders are processed during our business hours, which are [specify your business hours].
  • Please note that processing times may vary based on product availability, order volume, and other factors. We will make every effort to fulfill orders promptly.

2. Shipping Methods and Providers:

  • Shipping We offer shipping through reputable shipping carriers and providers.
  • The shipping carrier and method will be determined based on factors such as order destination, package size, and shipping speed selected during the checkout process.
  • We reserve the right to change the shipping carrier or method without prior notice, if necessary.

3. Rates and Delivery Times:

  • Shipping rates and delivery times may vary depending on the shipping destination, package weight, and chosen shipping speed.
  • Shipping rates will be displayed during the checkout process.
  • Estimated delivery times will be provided based on the selected shipping method. However, please note that delivery times are estimates and not guaranteed.

4. Shipment Tracking:

  • Once your order is shipped, we will provide you with a tracking number, if available.
  • You can use the tracking number to track the status and location of your package through the shipping carrier's website or tracking portal.

5. International Shipping:

  • We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

6. Address Accuracy:

  • It is your responsibility to provide accurate and complete shipping information, including the recipient's name, shipping address, and contact information.
  • Avisa Wellness is not responsible for any delays or additional costs incurred due to incorrect or incomplete shipping information provided by the customer.

7. Shipment Delays and Exceptions:

  • While we strive to deliver your order within the estimated timeframe, please note that delays may occur due to unforeseen circumstances, such as weather conditions, customs clearance, or carrier-related issues.
  • We are not liable for any delays or damages resulting from such circumstances beyond our control.

8. Damaged or Lost Shipments:

  • In the event that your package arrives damaged, please contact us immediately with relevant details and photographs of the damaged package and products. We will work with you to resolve the issue promptly.
  • If your package is lost during transit and does not reach the designated delivery address, please notify us, and we will assist you in initiating an investigation with the shipping carrier.

9. Shipping Policy Modifications:

  • We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Shipping Policy, please contact us.